ISO 42001 (A.I. Systems)
Having your company up and running without worrying about laws or if you will be called out anytime now is everything. At ISO Pros, we are committed to achieve this for you, so there is no need to worry about the approach you must give your business or if you will stop operating tomorrow or the day after. We do this by implementing all types of standards, especially new ones, such as ISO 42001.
ISO 42001 is the most popular request in our company nowadays due to its recent introduction in the industry and how it addresses quite a specific aspect of your operations: how you use artificial intelligence.
Since most companies have been automating their tasks, especially those related to data collecting, sorting, and even analyzing, it is important having a well-structured framework and system that will protect your clients and even yourself.
A good example of how this works is when we consider how accountability and explainability must be included. Suppose you make a decision regarding a client’s credit score—finance—and this decision was made by the AI while considering the data it has collected and sorted about the client automatically.
The decision may be right and there is nothing to point out, but the problem lies in having to explain it. Where does it come from in specific? Is it a decision that is truly transparent and fair? Was it checked by someone who can confirm it is fair?
Then comes accountability. This is mostly present when wrong decisions have been made, like giving a client the wrong credit score and never fixing it, affecting their opportunities for a loan or other financial alternatives. Who is held accountable for it? Those are aspects ISO 42001 addresses.
Does This Mean an AI System Is Impossible Without ISO 42001?
More or less. Saying it is “impossible” is not entirely accurate, but it is true that there is no point in having it if you cannot comply with the standard.
Going back to what ISO 42001 does and addresses, accountability and explainability are only one of the many aspects of it.
Transparency, fairness, ethics, responsibility, and even comfort. It is important considering how you can offer all of this while using your system. When it is about having the manual or traditional system or your employees, it tends to go with the person and who is handling each task as well. Therefore, there isn’t much thought about how all aspects are handled.
Meanwhile, AI is a brain on its own and it is your responsibility to work a functional and responsible brain thanks to an ISO and regulations that regulate the way your framework is built.
Allow us to guide you through this process and make sure that every aspect of your AI systems is covered. In case you are unsure about needing ISO 42001 or not, we can offer a free consultation to clear any doubts.
Moreover, we can conduct internal audits and help you even if you got started with the regulations and documentation.